Guide · Time
25-45 minute arrival for the work itself. Add our arrival — around 25 minutes across central Dubai — and that is the whole appointment, because the van comes to the car.
The honest answer to how long a tow takes has two halves: the work, which is predictable, and everything around it, which is where the day actually goes. Here is both.
25-45 minute arrival on a car with nothing unusual about it. That figure assumes the diagnosis is already done and the right parts are on the van or the shelf — which is why we confirm the car and the fault on the call rather than discovering both on arrival.
A seized fastener, a part that has to be ordered, or a second fault found while the first is being fixed. We tell you as soon as we know rather than at the end, and if the extra work changes the price you agree to the new number before we carry on.
A wheel-lift drags two wheels along the road. On an all-wheel-drive car that turns the centre differential or transfer case into a wear item for the length of the tow, and on anything lowered it takes the front bumper off. A flatbed puts all four wheels on the deck and the car arrives in the state it left in.
We run 24/7, every day, and there is no night or holiday surcharge. For a mobile job that means a 2am call is the same price and roughly the same wait as a Tuesday afternoon one.
25-45 minute arrival for the work. Our vans reach central Dubai in around 25 minutes, longer for the outer communities, and you get the real figure for your area when you call.
Typically 25 to 45 minutes depending on where you are and the time of day. Sheikh Zayed Road at rush hour is at the slower end; most residential and industrial areas are at the faster end.
Yes, with the right vehicle. Tell us the building and the level when you call so we send equipment that fits the ramp and the headroom.
Not on a flatbed, which is what we use. Wheel-lift towing can damage all-wheel-drive drivetrains and low bumpers, which is precisely why we do not use one.
Call, or send your location on WhatsApp. We will tell you the price before we set off.
