Mercedes-Benz · Car Towing Service
Flatbed recovery anywhere in Dubai, 24 hours, no wheel damage. Priced per Mercedes-Benz model, not per brand.
Car Towing Service on a Mercedes-Benz is the same job it is on anything else right up until it is not, and the difference is always in the parts and the tolerances rather than the procedure.
Every visit includes a battery health test — not a voltage reading, a load test — because a Mercedes-Benz in Dubai is on a two-to-three year battery cycle and the cheapest time to find a failing one is while somebody is already looking at the car. On the start-stop models in this range that also means checking whether the battery has been registered, because an unregistered replacement is being charged to the wrong profile.
A wheel-lift drags two wheels along the road. On an all-wheel-drive car that turns the centre differential or transfer case into a wear item for the length of the tow, and on anything lowered it takes the front bumper off. A flatbed puts all four wheels on the deck and the car arrives in the state it left in.
Dubai towers have ramps and headroom that a standard flatbed cannot get down. We ask about the location before dispatching so the right vehicle turns up first time rather than a second call-out being needed.
Mercedes-Benz is a German make, and air suspension compressors and their dryers work harder in heat, and a slow-rising car overnight is usually the strut or the valve block rather than the compressor. For a tow specifically that means we price the parts to the model rather than the badge, and we check the items that go alongside it on this range instead of quoting a flat figure and finding out later.
Pick your model for the price and the labour time that apply to your car.
Typically 25 to 45 minutes depending on where you are and the time of day. Sheikh Zayed Road at rush hour is at the slower end; most residential and industrial areas are at the faster end.
Yes, with the right vehicle. Tell us the building and the level when you call so we send equipment that fits the ramp and the headroom.
Not on a flatbed, which is what we use. Wheel-lift towing can damage all-wheel-drive drivetrains and low bumpers, which is precisely why we do not use one.
Call, or send your location on WhatsApp. We will tell you the price before we set off.
