Guide · Time
30-60 minute arrival for the work itself. Add our arrival — around 25 minutes across central Dubai — and that is the whole appointment, because the van comes to the car.
The honest answer to how long a car recovery takes has two halves: the work, which is predictable, and everything around it, which is where the day actually goes. Here is both.
30-60 minute arrival on a car with nothing unusual about it. That figure assumes the diagnosis is already done and the right parts are on the van or the shelf — which is why we confirm the car and the fault on the call rather than discovering both on arrival.
A seized fastener, a part that has to be ordered, or a second fault found while the first is being fixed. We tell you as soon as we know rather than at the end, and if the extra work changes the price you agree to the new number before we carry on.
Most cars have exactly one or two rated recovery eyes, often stored with the jack and screwed into a threaded socket behind a bumper cover. Pulling on a suspension arm, a subframe lip or a tie-down hook because it was convenient bends things that then cost more than the recovery did. The eye exists for a reason.
We run 24/7, every day, and there is no night or holiday surcharge. For a mobile job that means a 2am call is the same price and roughly the same wait as a Tuesday afternoon one.
30-60 minute arrival for the work. Our vans reach central Dubai in around 25 minutes, longer for the outer communities, and you get the real figure for your area when you call.
Towing moves a car that can roll. Recovery deals with a car that cannot — accident damage, seized brakes, a wheel off, or stuck in sand — and needs winching or skates to get onto the truck at all.
Yes, 24 hours. Get the police report first if the car is safe where it is, then call us and we will take it wherever it needs to go.
Yes. Tell us the location as precisely as you can — a pin is far better than a description — and stop trying to drive out before we arrive.
Call, or send your location on WhatsApp. We will tell you the price before we set off.
